Orders

How do I check the status of my order?

Once your order is shipped, you will receive a confirmation email that includes a tracking number. If you have not received this email, please feel free to contact hello@unniki.com to check on the status of your order.

What if my product(s) are damaged upon arrival?

That is unfortunate news! Please email us at hello@unniki.com with your order number in the subject line of the email!

I never received my package. What should I do?

Please contact us at hello@unniki.com if you do not receive your package after a reasonable period of time. Unniki is not responsible for packages once they have been consigned to a carrier for delivery to your shipping address. 

How do I expedite an order?

Should you need to expedite your order, please reach out to hello@unniki.com and we will do our best to accommodate your request.

 

Shipping

We currently only ship to Singapore.

Zone Shipping Fee Expected Delivery Time Tracking
Singapore Free Shipping 8 – 15 working days  Yes


* Please note, this timing is an estimate only. Due to customs delays and other factors outside of our control, orders may take longer to arrive. Unniki will not be held responsible for any delays that may occur. Carrier shipping times are longer than usual due to extra COVID precautions and delays are possible.

For any and all questions regarding shipping & delivery times, please contact customer care: hello@unniki.com

 

Import & Duties

International shipments may be subject to additional customs, duties and fees, all of which are the full responsibility of the recipient. These fees may vary from country to country and shipping delays may occur due to customs.